• Opening hours: mon-fri 09:00 - 17:00

Privacy statement

FootPrint3D, located at Rinkesfort 14 5993 PV Maasbree, is responsible for the processing of personal data as reflected in this privacy statement.

Contact information: [email protected].

Personal data we process

FootPrint3D processes your personal data because you use our services and/or because you provide it to us yourself. Below is an overview of the personal data we process:

– First and last name
– Address information
– Phone number
– E-mail address
– Other personal data that you actively provide for example by creating a profile on this website, in correspondence and by telephone
– Location data
– Data about your activities on our website
– Internet browser and device type

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data on website visitors under the age of 16. Unless they have parental or guardian permission. However, we cannot verify whether a visitor is older than 16. We therefore recommend that parents be involved in their children’s online activities to avoid collecting data about children without parental consent. If you believe that we have collected personal information about a minor without such consent, please contact us at [email protected] and we will remove this information.

For what purpose and on what basis we process personal data

FootPrint3D processes your personal data for the following purposes:

– Handling your payment
– Sending our newsletter and/or promotional flyer
– Calling or emailing you if necessary to perform our services
– Informing you of changes to our services and products
– Allowing you to create an account
– To deliver goods and services to you
– FootPrint3D analyzes your behavior on the website in order to improve the website and tailor the offer of products and services to your preferences.

How long we keep personal data

FootPrint3D retains your personal data for no longer than is strictly necessary to fulfill the purposes for which your data is collected.

Sharing personal data with third parties

FootPrint3D shares your personal data with various third parties as necessary to execute the agreement and to comply with any legal obligation. With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data. FootPrint3D remains responsible for these processing operations. In addition, FootPrint3D provides your personal data to other third parties. We do this only with your express permission.

Cookies, or similar techniques, that we use

FootPrint3D uses only technical and functional cookies. And analytical cookies that do not invade your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. It also allows us to optimize our website. You can opt out of cookies by setting your Internet browser to stop storing cookies. In addition, you can also delete any information previously stored through your browser’s settings.

View, modify or delete data

You have the right to view, correct or delete your personal data. You can do this yourself through the personal settings of your account. In addition, you have the right to withdraw your possible consent to data processing or object to the processing of your personal data by our company and you have the right to data portability. This means that you can make a request to us to send the personal data we hold about you in a computer file to you or another organization named by you. If you wish to exercise your right to object and/or right to data portability or have other questions/comments about data processing, please send an itemized request to [email protected]. FootPrint3D will respond to your request as soon as possible, but in any case within four weeks. FootPrint3D would also like to remind you that you have the opportunity to file a complaint with the national regulator, the Personal Data Authority. 

How we secure personal data

FootPrint3D takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service department or at [email protected].